Privacy policy

Last updated:

At VNIOS, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use the VNIOS platform, participate in programs, access ecosystem resources, or interact with other members of the innovation ecosystem.

Information We Collect
Account Information

  • Name

  • Email address

  • Organization or company

  • User role and profile details

Program & Workspace Information

  • Startup profiles

  • Team information

  • Application materials

  • Program participation data

Investment & Fundraising Information

  • Investment preferences

  • Deal participation records

  • Startup fundraising information

Platform Usage Information

  • Browser and device information

  • IP address

  • Pages visited

  • Activity logs

  • Cookies and analytics data

Identity Verification

  • Identity verification records

  • Government-issued identification

  • Business verification information

  • Compliance documentation

Financial Information

  • Bank account information

  • Payment records

  • Funding account details

  • Wallet addresses (where applicable)

AI Interactions

  • AI prompts and requests

  • AI-generated recommendations

  • AI-assisted interactions

  • Feedback provided to improve AI features

Communications

  • Support requests and tickets

  • Messages and notifications

  • Email communications

  • Customer support interactions

How We Use Your Information

  • Provide and improve VNIOS services

  • Manage programs, workspaces, and ecosystem activities

  • Facilitate collaboration between ecosystem participants

  • Support fundraising and investment workflows

  • Deliver platform updates and communications

  • Generate ecosystem insights and analytics

  • Maintain platform security and compliance

  • Prevent fraud, unauthorized access, and platform abuse

  • Comply with applicable laws, regulations, and legal obligations

Sharing Your Information

We do not sell personal information.

Authorized Ecosystem Participants

Information may be shared when required to support collaboration within programs, workspaces, fundraising groups, or ecosystem initiatives.

Service Providers

Trusted third-party providers supporting cloud hosting, analytics, authentication, and communication services.

Legal Requirements

Information may be disclosed to government authorities, regulators, or law enforcement agencies when required by applicable law.

Data Marketplace & Ecosystem Data

Datasets may be provided by third-party organizations, public sources, or ecosystem partners. VNIOS facilitates access but does not claim ownership unless explicitly stated. Users must comply with applicable licensing and usage requirements.

Cookies & Analytics

VNIOS uses cookies and similar technologies to improve user experience, understand platform usage, measure ecosystem engagement, and enhance platform performance.

Data Security

We implement reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, disclosure, and security threats. No online service can guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or request restrictions on your personal information, withdraw consent where applicable, and object to certain processing activities.

Third-Party Services & Links

VNIOS may contain links to third-party websites, services, datasets, or applications. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how VNIOS handles your information, please contact us at privacy@vnios.vn